Unfortunately, due to the personal nature for our hair extensions, wigs and hair products, they are strictly NON REFUNDABLE.

We always endeavour to make sure all items are in good order before postage. However if a query occurs please read the following below. 

 
Please note that this does not affect your statutory rights.

 

Faulty Items

We have confidence in the quality of our products  and believe that they are excellent. However, if an item is faulty or will like some help. Please don’t hesitate to contact us. Our aim is to alway leave you satisfied in giving you the best.
To investigate a faulty enquiry please provide a receipt with your order number.  Images with details of the fault will also be appreciated.
 We will try our very best to resolve your query as soon as possible.
 
Please Email Us: info@hairforqueens.uk 
Or WhatsApp Us